Last updated: October 13, 2026
Samayish Growth ("Samayish Growth", "we", "us" or "our") helps local service businesses capture, convert and keep more customers through growth systems, automation, local SEO, paid campaigns and reputation tools. This Privacy Policy explains what personal information we collect, how we use and share it, how long we keep it, and the choices and rights you have. It applies to our website, our forms and chat tools, and our communications with you.
By using our website or sending us your information, you acknowledge that you have read this policy. If you do not agree with it, please do not use the website.
1. Information We Collect
Information you give us
- Contact and business details: your name, work email address, phone number, business name, industry, website and job title when you fill in a form, book a strategy call or contact us.
- Enquiry details: anything you tell us about your business, goals, current tools and challenges, including free-text messages and the options you tick on our forms.
- Newsletter and updates: your email address when you subscribe to growth notes or other updates.
- Correspondence: emails, messages and call notes when you communicate with us.
Information collected automatically
- Device and usage data: IP address, browser type and version, operating system, device type, screen size, referring website, pages viewed, links clicked, time spent and date and time of visits.
- Approximate location: general location (such as country or city) derived from your IP address.
- Cookies and similar technologies: small files, pixels and scripts that help the website work and help us understand how it is used. See our Cookie Policy for details.
Information from other sources
- Analytics, advertising and lead-source platforms that tell us how you found our website or which campaign brought you here.
- Publicly available business information, such as your company website or business listings, which we may review to prepare for a strategy call.
Information we handle on behalf of clients
When we build or run systems for a client business (for example missed-call text back, lead capture forms, CRM automation, booking and review requests), we may process the personal information of that client's customers and leads. In that situation the client decides why and how the data is used and we act as a service provider or processor on the client's instructions. If you are a customer of one of our clients, please contact that business first about your data.
2. How We Use Your Information
- To respond to your enquiries, schedule and run strategy calls and provide proposals.
- To deliver, operate, maintain and improve our services and our website.
- To send service messages, such as confirmations, reminders and important notices.
- To send growth notes, offers and updates you have asked for or that are relevant to your business, with the option to opt out at any time.
- To measure website performance, understand which content and campaigns work and improve user experience.
- To protect our website, detect and prevent fraud, spam and abuse, and enforce our terms.
- To comply with legal obligations and respond to lawful requests.
We do not sell your personal information, and we do not share it with third parties for their own marketing without your consent.
3. Legal Bases for Processing
If you are in the European Economic Area, the United Kingdom or a similar region, we rely on the following legal bases:
- Contract: to take steps at your request before entering into an agreement, and to perform an agreement with you.
- Legitimate interests: to run and secure our business, understand how our website is used and promote our services to business contacts, where these interests are not overridden by your rights.
- Consent: for non-essential cookies, certain marketing messages and any other case where the law requires it. You can withdraw consent at any time.
- Legal obligation: where we must process data to comply with the law.
4. Calls, Text Messages and Email
If you give us your phone number or email address, we may contact you about your enquiry and our services. Marketing emails include an unsubscribe link. For text messages, you can reply STOP at any time to opt out. Message and data rates may apply. We only send marketing messages where we have a lawful basis to do so, and we do not make consent to marketing a condition of buying our services.
5. Cookies and Tracking Technologies
We use cookies, pixels and similar technologies for essential site functions, preferences, analytics and, where permitted, marketing. You can control cookies through your browser settings and, where available, our cookie preferences. Please read our Cookie Policy for the categories we use and how to manage them.
6. How We Share Information
We share personal information only in the following cases:
- Service providers: trusted vendors who help us run our website and business, such as hosting, analytics, email, CRM, scheduling, messaging, customer support and security providers. They may use your information only to perform services for us and must protect it.
- Professional advisers: lawyers, accountants and insurers where needed.
- Legal and safety: when required by law, court order or government request, or to protect the rights, property or safety of Samayish Growth, our clients or others.
- Business transfers: in connection with a merger, acquisition, financing or sale of assets, in which case the information would remain subject to this policy or a similar level of protection.
- With your consent: in any other case where you ask or agree to it.
7. Data Retention
We keep personal information only for as long as needed for the purposes in this policy, including to meet legal, accounting and reporting requirements. As a general guide, enquiry and contact records are kept while we have an active relationship with you and for a reasonable period afterwards, and analytics data is kept in aggregated or de-identified form where possible. When information is no longer needed, we delete or anonymize it.
8. Data Security
We use reasonable technical and organizational safeguards to protect personal information, such as access controls, encryption in transit and the use of reputable providers. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please use care when sending us sensitive information and do not include payment card numbers or health details in website forms.
9. International Data Transfers
We and our service providers may process and store information in countries other than your own, including the United States. Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses or other approved mechanisms.
10. Your Rights and Choices
Depending on where you live, you may have some or all of the following rights:
- Access the personal information we hold about you and receive a copy.
- Correct information that is inaccurate or incomplete.
- Delete your personal information, subject to legal exceptions.
- Object to or restrict certain processing, including direct marketing.
- Receive your information in a portable format.
- Withdraw consent at any time, without affecting earlier processing.
- Opt out of the sale or sharing of personal information and of targeted advertising. We do not sell personal information.
- Not be discriminated against for exercising your rights.
- Lodge a complaint with your local data protection authority.
To exercise any right, email us at info@samayishgrowth.com. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law. You can also unsubscribe from marketing emails using the link in any message.
Notice for California residents
Under California privacy law, you may request to know, delete or correct the personal information we collected about you and may opt out of the sale or sharing of personal information. In the past twelve months we have not sold personal information or shared it for cross-context behavioral advertising in exchange for money. You may use an authorized agent to make a request on your behalf.
Global Privacy Control and Do Not Track
Where required by law, we treat recognized opt-out preference signals, such as Global Privacy Control, as a valid request to opt out. Some browsers offer a Do Not Track setting, but there is no common standard for it, so our website may not respond to Do Not Track signals.
11. Children
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
12. Third-Party Links and Services
Our website may link to third-party websites, tools and social platforms. We do not control them and are not responsible for their content or privacy practices. Please review their policies before sharing any information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last revised. If we make material changes, we will take reasonable steps to let you know, for example by updating this page. Continued use of the website after an update means you accept the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, email us at info@samayishgrowth.com.